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Maintenance & Support

Post-launch ownership that keeps your product stable, secure, and improving.

Launching is the start, not the finish. We keep your product healthy after go-live with monitoring, fast fixes, security updates and steady improvement, handled by a team that knows the codebase.

Maintenance & Support — The Contrast

Maintenance & Support

What we deliver.

Monitoring & Uptime

We watch performance, errors and uptime so problems get caught before your users do.

Bug Fixes & Updates

Fast, reliable fixes plus dependency and security updates that keep the product safe and current.

Performance Tuning

Ongoing optimisation for speed, cost and Core Web Vitals as your usage grows.

Ongoing Improvement

A steady stream of small enhancements so your product keeps getting better, not just maintained.

Beyond just delivery

Everything you need to launch with confidence.

The Team That Built It

Support from senior engineers who know your codebase, or who learn it properly if we did not build it.

Inherited Projects Welcome

We take over and stabilise products built by others, starting with an honest assessment of what you have.

Direct Engineer Access

Report an issue and reach the people who can actually fix it, with no support-ticket black hole.

Security & Patching

Regular dependency updates, patches and sensible security practices to keep the product safe.

Transparent Pricing

Senior engineers at around $20/hour, billed weekly, with no minimum lock-in.

How we work

Simple. Clear. Accountable.

  1. Listen First

    We understand your requirements deeply before writing a line of code.

  2. Plan with Clarity

    A clear roadmap you can track — no surprises.

  3. Build with Ownership

    Real progress, blockers flagged early, delivery taken seriously.

  4. Support Beyond Launch

    We stay involved, iterate, and keep it working.

Questions

Frequently asked.

Can you maintain software your team did not build?

Yes. We regularly take over products built by others. We start with an honest assessment of the codebase, stabilise it, then maintain and improve it from there.

How does maintenance pricing work?

Our senior engineers work at around $20 per hour, billed weekly for the time you actually use. We can scope a regular support arrangement or work on demand, with no rigid lock-in.

How quickly do you respond to issues?

You report problems directly to the engineers who can fix them. We agree response expectations up front and monitor proactively so many issues are caught before they reach your users.

Do you cover security and updates?

Yes. We handle dependency updates, security patches and performance tuning as part of keeping your product safe, current and fast.

How do you support us across time zones?

We keep a daily overlap with UK and US working hours for communication and reviews, and monitor and work asynchronously around it so your product is looked after continuously.

Service brochure

How we deliver maintenance & support — process, stack, and what you get.

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Let's build your maintenance & support.

Tell us what you're building. A real person replies, usually within 15 minutes.

More services

Explore what else we build.

Frontend

Web Development

We design and build web applications end to end — from the interface your users touch to the systems that run underneath. One senior team owns the whole thing, so nothing falls between the cracks.

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Android

Mobile Development

We build mobile apps that feel fast, look right and stay stable on real devices. Native or cross-platform, we will recommend the honest choice for your goals and budget, then ship it.

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Android

Native App Development

When performance and platform feel matter most, we build native. Kotlin and Swift for the demanding cases, Flutter and React Native when shared code is the smarter call, all delivered by one senior team.

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Empathy

UI/UX Design

We design products people understand at a glance and enjoy using. From research through to a developer-ready handoff, we keep the work grounded in real users and real outcomes.

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Responsive

HTML/CSS Development

We turn designs into clean, semantic, responsive HTML and CSS that looks right on every screen and gives your engineers a head start. Structured, reusable and tuned for performance.

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Plan Smart

Project Management

Good software needs more than good code. Our project managers bring structure, clear communication and full-cycle oversight so your project actually ships, with no scope creep and no surprises.

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Validate

MVP Development

We help founders turn an idea into a real product people can use, fast. We build the smallest version that proves the concept, ship it, then iterate based on what your users actually do.

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Senior

Dedicated Development Team

Scale your engineering capacity without the cost and delay of hiring in-house. We give you a dedicated team of senior developers, designers and PMs who embed with you, work your way and report to you directly.

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Tell us what you're building.

A senior team, a transparent price, and a real person on the line in 15 minutes.

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